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SOLVED

AMP Email for AC V7 (Missing Package)

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Community Advisor

Hello guys,

I am trying to install the AMP package in AC V7 but I dont see the package.

Any suggestion?

Thanks

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Luca,

 

If you don't see it in the import package section of Campaign then I would reach out to the Campaign Support team to confirm whether your specific version of V7 has access to AMP as AMP was in beta till late last year. It is quite possible that you need to upgrade to a newer V7 instance to have access to it.

 

Regards,

Craig

View solution in original post

2 Replies

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Correct answer by
Employee Advisor

Hi Luca,

 

If you don't see it in the import package section of Campaign then I would reach out to the Campaign Support team to confirm whether your specific version of V7 has access to AMP as AMP was in beta till late last year. It is quite possible that you need to upgrade to a newer V7 instance to have access to it.

 

Regards,

Craig

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Community Advisor

Hello Graig,

Yes, Adobe Support mentioned that AMP is available from 9081 build above. My AC build is 9032.

So i need to upgrade the version.

Luca