After installing snowflake on Adobe Campaign Classic unix server (on premise). Adobe Campaign client does not display snowflake when creating a new external account.

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Ken_Qrious

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Ken_Qrious

Ken_Qrious

06-09-2020

Using the Snowflake on CentOS portion of the Adobe Campaign Snowflake install guide ( https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/accessing-external-dat...) I have installed snowflake on our Adobe Campaign unix host.  

 

When the windows client console is started and connected to the test instance, snowflake does not appear as a type under external database when creating a new external account.  

 

The install completed normally and the server has been restarted, there no additional configuration instructions.  

 

 

Accepted Solutions (1)

Accepted Solutions (1)

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Sukrity_Wadhwa

Employee

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Sukrity_Wadhwa

Employee

Sukrity_Wadhwa
Employee

14-09-2020

Hi @Ken_Qrious,

Were you able to resolve this? Was it actually the build upgrade issue? Do let us know in case it's not and you need more help.

Thanks!

Answers (1)

Answers (1)

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DavidKangni

MVP

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DavidKangni

MVP

DavidKangni
MVP

08-09-2020

Hi,

 

Snowflake is available from ACC Release 20.1 - Build 9122. Check your build, you may need to upgrade it.

 

Thanks,

David