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adobe campaign workflow stuck

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seemak19887037
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seemak19887037
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25-12-2018

I have started the workflow for the campaign OP1110 as usual. But it doesnt start. all Buttons are grey, so i cant stop or pause it.

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ankitkochar
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ankitkochar
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31-12-2018

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

Regards,
Ankit

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asish_kumarp599
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asish_kumarp599
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26-12-2018

Can you please share here the workflow log?

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seemak19887037
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seemak19887037
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02-01-2019

thanks ankit, its really helpfull