adobe campaign workflow stuck

Avatar

Avatar

seemak19887037

Avatar

seemak19887037

seemak19887037

25-12-2018

I have started the workflow for the campaign OP1110 as usual. But it doesnt start. all Buttons are grey, so i cant stop or pause it.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

ankitkochar

Avatar

ankitkochar

ankitkochar

31-12-2018

You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

Regards,
Ankit

Answers (2)

Answers (2)

Avatar

Avatar

asish_kumarp599

Avatar

asish_kumarp599

asish_kumarp599

26-12-2018

Can you please share here the workflow log?

Avatar

Avatar

seemak19887037

Avatar

seemak19887037

seemak19887037

02-01-2019

thanks ankit, its really helpfull