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SOLVED

Adobe Campaign v6 - Ignored error type and Retries

jesv99647
Level 1
Level 1

Hi,

Just wanted to confirm if there is a bounce in an email for a campaign and based on the non deliverable rules set in Adobe, error type for this bounced email is 'Ignored', will the email be retried for the campaign? Is the ignored type for not retrying the mail? Only soft error type be retried?

Thanks,

Jes

1 Accepted Solution
mamthas68526767
Correct answer by
Level 2
Level 2

Hello,

Ignored error is only temporary, such as "Out of office" or a technical error. If message fails even for ignored, retries will be performed during the delivery duration.

You can review more details at the below link -

Understanding delivery failures

Regards,

Mamtha

View solution in original post

1 Reply
mamthas68526767
Correct answer by
Level 2
Level 2

Hello,

Ignored error is only temporary, such as "Out of office" or a technical error. If message fails even for ignored, retries will be performed during the delivery duration.

You can review more details at the below link -

Understanding delivery failures

Regards,

Mamtha

View solution in original post