Adobe Campaign v6 - Ignored error type and Retries | Community
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jesv99647
June 13, 2018
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Adobe Campaign v6 - Ignored error type and Retries

  • June 13, 2018
  • 1 reply
  • 1739 views

Hi,

Just wanted to confirm if there is a bounce in an email for a campaign and based on the non deliverable rules set in Adobe, error type for this bounced email is 'Ignored', will the email be retried for the campaign? Is the ignored type for not retrying the mail? Only soft error type be retried?

Thanks,

Jes

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    Best answer by MamthaShriram

    Hello,

    Ignored error is only temporary, such as "Out of office" or a technical error. If message fails even for ignored, retries will be performed during the delivery duration.

    You can review more details at the below link -

    Understanding delivery failures

    Regards,

    Mamtha

    1 reply

    M
    Adobe Employee
    MamthaShriramAdobe EmployeeAccepted solution
    Adobe Employee
    June 13, 2018

    Hello,

    Ignored error is only temporary, such as "Out of office" or a technical error. If message fails even for ignored, retries will be performed during the delivery duration.

    You can review more details at the below link -

    Understanding delivery failures

    Regards,

    Mamtha

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