Adobe Campaign Email Delivery (errno=2, No such file or directory)

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cho_laiw1789210

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cho_laiw1789210

cho_laiw1789210

04-12-2018

Hi,

I was trying to generate one csv file dynamically for each recipient in AC server for the group of recipients.

After that tried to deliver the email to the group of 700+ people and attached this generated csv files. Then I face the following error for 70+ people out of 700+ ..

"Cannot open file '<file name>' with read access (errno=2, No such file or directory)"

But actually csv files are there for this 70+ people also. When the delivery job retried again after 1 hour later it was successfully go through for this 70+ people. Any idea why the error happen on first attempt? The file size is not more than 1 MB for each file.

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Garima_Gakhar

Employee

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Garima_Gakhar

Employee

Garima_Gakhar
Employee

04-12-2018

Hi ,

This Error is mostly attributed to the file not being present at the time of activity execution.

I understand that the Delivery was successful for other Recipients, but maybe the Delivery did not find the file to send to affected Recipients.

Is there a pattern which is observed for these 70+ Recipients which are left out.

Were these last on the list, there could be process running simultaneously which could have deleted the csv file later during the Delivery Activity.

The second attempt of  Delivery job was successful which had lesser number of Recipients.

Has this been observed for some other files as well, especially with lesser number of Recipients.