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SOLVED

Adobe Campaign Classic - Using Personalization Blocks in Subject Line of Delivery

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Level 2

Hello, is it not possible to do this? I tried including a PB in the subject line of a delivery and nothing rendered. I copied/pasted the code from the PB into the subject line instead, and it DID render. This leads me to believe it's not possible (even though it lets you) to use a PB in the subject line of a delivery, but I'd like to get confirmation of that (haven't been able to find anything in my searches thus far). Thank you in advance for your help! 

1 Accepted Solution

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Correct answer by
Level 9

Yes it should - we use Personalization blocks in Subjects all the time

Does the same PB render in the body of the email? Could be a permissions issue

Also check your audit log of the delivery to see if anything strange pops up

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4 Replies

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Level 2
Hi @lukkyluke, I'm working in Classic, not Standard ... but thank you for the response!

Avatar

Correct answer by
Level 9

Yes it should - we use Personalization blocks in Subjects all the time

Does the same PB render in the body of the email? Could be a permissions issue

Also check your audit log of the delivery to see if anything strange pops up

Avatar

Level 2

Hi @Darren_Bowers ,

I am trying to achieve same thing, but not getting personalized subject line.

do you know what are the permissions  we can check for this case ? there is nothing strange in delivery audit log.

 

Thanks!!!
Pradyumn