Adobe Campaign Classic Rel 9187 - Users unable to access delivery analysis setting

Forum|Forum|4 years ago
May 2, 2021
2 replies
1712 views

After updating to Adobe Campaign Classic Rel 9187 users report they the are no longer able to access the analysis tab for delivery properties in a campaign delivery. When selecting the analysis tab an error is displayed.

Adobe Campaign Classic - Client Console - Error

XTK-170020 Non authorized access to requested service (right 'admin' needed).

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Best answer by DebTr

Hi @ken_qrious,

I had faced the same issue in past. It is a bug.

There following code in the "Analysis" container of the nms:delivery input form needs to be commented.

Of course you need Admin access to get this done.

Thanks,

Deb

adithyacs86

Level 5

Hi , Can you check if the client and version are in the same build.

D

DebTrAccepted solution

Level 6

Hi @ken_qrious,

I had faced the same issue in past. It is a bug.

There following code in the "Analysis" container of the nms:delivery input form needs to be commented.

Of course you need Admin access to get this done.

Thanks,

Deb

Ken_QriousAuthor

Level 4

Thanks, that fix worked!

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