Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Adobe Campaign Classic - Client Console Eror / IOB - 090020 Error in SSL Library

azmierulcm
Level 1
Level 1

thumbnail_image001.png

Anyone had a similar issue? Appreciate if there is any solution on the error as per above?

1 Accepted Solution
craigthonis
Correct answer by
Employee
Employee

Hello Azmierulcm,

 

So this error typically occurs if the root certificate is not inside the trust store. Campaign is using the certificate stored inside the OS trust store. If your Campaign instance is hosted on the Adobe side then I'd recommend reaching out to Campaign Support as our Ops team would need to be involved to assist with the fix.

 

Regards,

Craig

View solution in original post

0 Replies
craigthonis
Correct answer by
Employee
Employee

Hello Azmierulcm,

 

So this error typically occurs if the root certificate is not inside the trust store. Campaign is using the certificate stored inside the OS trust store. If your Campaign instance is hosted on the Adobe side then I'd recommend reaching out to Campaign Support as our Ops team would need to be involved to assist with the fix.

 

Regards,

Craig

View solution in original post