Activate tracking in iOS and Android Push messages

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DimaKudryavtsev

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DimaKudryavtsev

DimaKudryavtsev

12-11-2020

Hi

 

Is it possible to use tracking for URL's in Android and iOS push messages? I checked and it does not seem to be working.

 

I can see Open action, but cannot see any button clicks and the URL's in the context are not replaced with tracking server URL's. 

 

Is there any way to enable it? The tracking it self is enabled in the delivery template.

Accepted Solutions (1)

Accepted Solutions (1)

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craigthonis

Employee

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craigthonis

Employee

craigthonis
Employee

13-11-2020

Hi Dima,

 

Please take a look at the forum post below which seems to cover this:

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/tracking-push-notificatio...

 

Also please make sure that you are on at least 9032 as well as we have had some defects with tracking on Push Messages in other Campaign builds.

 

Thanks,

Craig

Answers (1)

Answers (1)

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Milan_Vucetic

MVP

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Milan_Vucetic

MVP

Milan_Vucetic
MVP

15-11-2020

Hi @DimaKudryavtsev 

this must be enabled from App side (developers who configure SDK).

Regards,

Milan