Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

ACC technical monitoring error page

1982luca
Level 8
Level 8

Hello guys,

Anyone knows how to fix the Technical Monitoring page? When I click on Technical monitoring page I have the screen below

Thanks

1982luca_0-1637742766635.png

 

 

 

 

3 Replies
David__Garcia
Level 9
Level 9

Can you check the web log and see what error is being logged and share it with us.

1982luca
Level 8
Level 8

Hello David,

I think the issue is caused from the error below. For Your information, this is an hybrid solution with Marketing instance on premise.

Thanks

1982luca_0-1637900744108.png

 

David__Garcia
Level 9
Level 9

That's an error with the MTA (Mail Transfer Agent) for email deliverability, if you have a hybrid solution, the MTAs will be on the Adobe cloud solution, so that is perhaps why is not configured on your on-premise marketing, try setting the following

 

config-<instancename>.xml

<mta autoStart="true" statServerAddress="localhost:7777">

If xoesnt work then try the adobe instance url

<instance>.<id>.<region>.rds.amazonaws.com