ACC technical monitoring error page

[Luca_Lattarini]

Hello guys,

Anyone knows how to fix the Technical Monitoring page? When I click on Technical monitoring page I have the screen below

Thanks

[david--garcia]

Can you check the web log and see what error is being logged and share it with us.

[Luca_Lattarini]

Hello David,

I think the issue is caused from the error below. For Your information, this is an hybrid solution with Marketing instance on premise.

Thanks

[david--garcia · Accepted solution]

That's an error with the MTA (Mail Transfer Agent) for email deliverability, if you have a hybrid solution, the MTAs will be on the Adobe cloud solution, so that is perhaps why is not configured on your on-premise marketing, try setting the following

config-<instancename>.xml

<mta autoStart="true" statServerAddress="localhost:7777">

If xoesnt work then try the adobe instance url

<instance>.<id>.<region>.rds.amazonaws.com

[Sukrity_Wadhwa]

Hi @Luca_Lattarini,

Were you able to resolve this query with the help of the given solution or do you still need more help here? Do let us know.
Thanks!