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ACC - subscription services with custom recipient schema

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david_garcia1
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david_garcia1
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17-12-2020

Hi All,

I created a custom recipient schema and used target mappings to make the records contactable.

How do I now subscribe these custom recipients to subscriptions/services? as the subscription only looks up the recipient schema.

 

@florentlb 

@Florian_Courgey 

@Jean-Serge_Biro 

@DavidKangni 

@wodnicki 

subscription target mappings

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DavidKangni
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18-12-2020

Hi David,

 

OOTB, You cannot use the standard Services and Subscriptions offered in the product.

That being said, you can have a workaround by creating your custom tables or you can try to link your custom recipient tables to the following tables subscription, service and subHisto.

 

Thanks,

David

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_Manoj_Kumar
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_Manoj_Kumar
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17-12-2020

Hello @david_garcia1 ,

 

I have not tried it bu you can try to link the custom recipient table with the visitor subscription schema and subscribe them to a visitor subscription.

 

Thank,

Manoj

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Sukrity_Wadhwa
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21-12-2020

Hi @david_garcia1,

Was any of the given solutions helpful to resolve your query? Do let us know.

Thanks!