ACC - subscription services with custom recipient schema

[#1]

Hi All,

I created a custom recipient schema and used target mappings to make the records contactable.

How do I now subscribe these custom recipients to subscriptions/services? as the subscription only looks up the recipient schema.

@florentlb 

@Florian_Courgey 

@Jean-Serge_Biro 

@DavidKangni 

@wodnicki 

[#2 · Accepted solution]

Hi David,

OOTB, You cannot use the standard Services and Subscriptions offered in the product.

That being said, you can have a workaround by creating your custom tables or you can try to link your custom recipient tables to the following tables subscription, service and subHisto.

Thanks,

David

[#3]

Hello @david_garcia1 ,

I have not tried it bu you can try to link the custom recipient table with the visitor subscription schema and subscribe them to a visitor subscription.

Thank,

Manoj

[#4]

Hi @david_garcia1,

Was any of the given solutions helpful to resolve your query? Do let us know.

Thanks!