I am also facing the exact issue as faced by federicom24805345.
We are upgrading AC version from 6.1 to 6.7
The web and tracking modules are running on the same host:
(1)Tracked urls are correctly published at (/app/neolane/var/<INSTANCE>/redir/url/2019)
(2)Our redirection server is correctly setup. All tracked urls correctly redirect.
(3)Clicks are reaching apache logs correctly.
(4) Trackinglogd is running without any errors in the logs.
cml_qa2 2647131 1 0 02:40 pts/2 00:00:00 nlserver trackinglogd -tracefile:trackinglogd@default -instance:default -detach
(5)The tracking workflow under adobe campaign is also working and is not showing any error's in the log:
-- logs
05/15/2019 7:00:53 AM nlmodule Workflow finished
05/15/2019 7:00:51 AM nlmodule : 0 record(s) unchanged ('writer' step)
05/15/2019 7:00:51 AM nlmodule : updating 0 record(s) ('writer' step)
05/15/2019 7:00:51 AM nlmodule : Insertion of 1,203 record(s) 'writer' step)
05/15/2019 7:00:49 AM nlmodule 1,203 record(s) result from the union '' (step 'union')
05/15/2019 7:00:48 AM nlmodule 0 record(s) selected for the query '' (step 'trackinglog')
05/15/2019 7:00:48 AM nlmodule Executing union '' (step 'union')
05/15/2019 7:00:47 AM nlmodule 1,203 record(s) selected for the query '' (step 'broadlog')
05/15/2019 7:00:47 AM nlmodule Executing query '' (step 'trackinglog')
05/15/2019 7:00:46 AM nlmodule Executing query '' (step 'broadlog')
05/15/2019 7:00:42 AM nlmodule Consolidating tracking logs for the period [05/15/2019 1:25:00 AM, 05/15/2019 2:00:00 AM[...
05/15/2019 7:00:38 AM nlmodule Application server for Adobe Campaign Classic (7.0 18.4 build 8935@15402144) of 06/22/2018
05/15/2019 7:00:29 AM Workflow 'tracking' is being run
05/15/2019 6:28:54 AM nlmodule [42/42] record(s) processed (step 'writer')
BUT NO LOGS ARE GETTING GENERATED AT BELOW PATH - (/app/neolane/var/<INSTANCE>/redir/log/
Could someone pls help us to understand whether we need any configuration to tell trackinglogd process where to write logs? Thanks!