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MLong1427
Level 2
November 12, 2020
Solved

A/B Testing Wait Activity Issue

  • November 12, 2020
  • 1 reply
  • 2409 views

Hello,

 

I am using the script from the A/B documentation however when I run the workflow the wait activity doesn't actually wait.  Once I approve the A and B test email templates from the dashboard the wait activity doesn't wait and the java selects the winner before an email is opened/clicked.  I ran a test in two different workflows under the same campaign, could that be the issue since they share a dashboard?

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Best answer by MLong1427
Hi David, I ended up removing the approval's from the properties tab on each delivery and that appeared to take care of the issue. I think there could be a potential bug once deliveries are approved that a wait activity is negated

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
November 12, 2020

Hi,

 

Did you configure the wait accordingly? Make sure you save it and restart your workflow.

 

Thanks,

David

David Kangni
M
MLong1427AuthorAccepted solution
Level 2
November 13, 2020
Hi David, I ended up removing the approval's from the properties tab on each delivery and that appeared to take care of the issue. I think there could be a potential bug once deliveries are approved that a wait activity is negated
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