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Emojis in mail object - Ease the use

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Community Advisor

16-04-2018

Using or trying to use successfully emojis in the mail object and Adobe Campaign classic (v6/v7) is a pain at the moment.

In most cases, it doesn't work correctly, even by typing such sequence of chars:

=?UTF-8?Q?=F0=9F=8F=A2?=

By chance, if some people succede to use it (probably due to different contexts (version of AC or charset used by the AC environment), it often breaks with a mix of special characters to use.

Please find a way to ease typing emojis in the mail object field.

And don't limit such improvment to Adobe Campaign standard version, it must apply to AC v6/v7

Regards
J-Serge Biron

4 Comments

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Community Advisor

03-07-2019

Hi Jean-Serge,

Emojis work fine for us on both ACC v6 and v7:

20190703-160612-screenshot-16.jpg

We use https://emojipedia.org/ and their "Copy" button, then just paste the emoji in the delivery

What kind of issue are you running into?

Regards

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Community Advisor

03-07-2019

Bonjour Florian,

We don't have any issue in the email body, only in the subject field.

I guess this is because our database uses the Win1252 character set (ISO8859P13 equivalent), while you have probably a database character set UTF8 or UTF16, don't you?

Cordialement.
J-Serge