Unused Signals Report - What Exactly is the Count?

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glennb29356951
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glennb29356951
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30-08-2018

Good morning,

I have a question about the unused signals report. If I look at this report:

1560411_pastedImage_0.png

It shows by Loyalty ID the count against any particular user for a single day correct?

What exactly is count? For the first line what was counted 222 times for that particular Loyalty ID?

Please advise. Thanks. Glenn

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Christophe_Joss
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Christophe_Joss
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30-08-2018

This is the frequency count of the signal being passed to AAM.

The c_ prefix is usually customer specific so it would need to be looked into at your end to check maybe in Analytics if this is coming from a unique user. This is a suggestion, you may also log a ticket with Customer Care to see if there is any other way to troubleshoot this.

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glennb29356951
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glennb29356951
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30-08-2018

I understand that. But it “loyalty ID” is specific to a single user and on a given day the count of that signal is 500 what is being counted. 500 what? Hits, server calls, pages viewed, etc…

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Christophe_Joss
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30-08-2018

Hi Glenn,

looking at this, my understanding is that you are collecting these signals but they have not been mapped to a trait.

See Unused Signals Report

Is that first value in the image part of a trait expression in your AAM UI?