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Profile Merge Rules - Total Person

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jigneshb7072369
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jigneshb7072369
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jigneshb7072369
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15-08-2018

In Profile Merge Rules screen (Rule set as: - CAP + PMDG), can we see the authenticated IDs of users and device IDs (aam_uuid for browsers) stored in the Cross Dev data source? I am seeing a discrepancy in the UI - its a WordPress site which has only 4 registered users who can login (as seen in WP admin console), so it should be just 4 who have deterministically displayed their identity on web. Instead AAM UI shows 5, unsure how 1 additional to the count. Ditto for the Total Devices, i noted that i used browsers on laptop and smartphone to be 5, instead its showing as 7 in UI. Am i missing anything?

1549036_pastedImage_3.png

Also, I am just trying to read the authenticated activity trend chart should show count of people who have authenticated on a particular day, which means 3 people logged on 11 Aug, 4 on 12 Aug and 3 again on 13 Aug. If none logs in on a day, it should show 0. Right?

1549034_pastedImage_1.png

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harishd90
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harishd90
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13-11-2018

Hi Jignesh,

Sorry for the delayed response on this. You can export user ids and traits/and or segments - you will have to reach out to your audience manager consultant for that as it can only be done in the backend.

Secondly, it's possible that some "null", "undefined" or blank values were passed as customer id. Please review your id sync code to avoid such values.

Thanks,

Harish