Preferred approach to ingest customer data in Audience Manager

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harshit_a_pande

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harshit_a_pande

harshit_a_pande

16-04-2018

Greetings,

We wish to onboard offline data in our AAM instance. The article mentions the pre-requisites but I could not find any step-by-step article which will guide me through the process.

For starters, I was able to achieve "ID synchronization" using the method mentioned in this article. Can anyone confirm if this approach for id-sync is valid to achieve offline data upload too? If not, the other methods mentioned here are not intuitive and I am not able to understand from where to even begin.

Coming to the second process of file upload. I can see there are ways using FTP and S3 but no proper documentation on how to even begin with? I did come across a forum post where one of the rep mentioned file uploading via "People" section under the 9-dot drop down on the top, is that the way to go if not S3/FTP?

I would really appreciate if someone could break down the process of uploading offline data in simple steps. I am very new to the tool so please excuse me if I missed on some trivial details or if my understanding is incorrect

Thank you,

Harshit Pandey

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harshit_a_pande

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harshit_a_pande

18-04-2018

Hello Kumar,

Apologies, I couldn't seem to find that post else I would have hyperlinked it earlier but I do remember reading about it.

The "People" tab is available under the 9 dot drop down menu in the upper right corner. I couldn't find any supporting document about it's exact functionality either.

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I am awaiting my bucket activation though, hope I will get through soon.

Thank you,

Harshit Pandey