ID Syncing

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LordOfTheRings

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LordOfTheRings

LordOfTheRings

24-08-2020

Hello Experts,

 

For our client’s website, most of the users don’t login on website so ID syncing seems not possible. How do we achieve syncing the online and offline data in such scenarios?

Any insight on this will be really very helpful.

 

Thank you.

Regards, Ambika

ights

Accepted Solutions (1)

Accepted Solutions (1)

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shweta_singh

Employee

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shweta_singh

Employee

shweta_singh
Employee

28-08-2020

Hi @LordOfTheRings ,

 

Please check this doc for more info: https://experienceleaguecommunities.adobe.com/t5/adobe-audience-manager-blogs/getting-data-in-audien...

 

It includes step by step details on how you can sync offline data(CRM Ids) via DCS APIs.

 

Regards,

Shweta

Answers (1)

Answers (1)

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anbhatt

Employee

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anbhatt

Employee

anbhatt
Employee

24-08-2020

Hi @LordOfTheRings ,

 

It is possible to do ID Synchronization for the user's who don't login on website, if you know them (have their Customer IDs available). You can simple make a hard coded HTTP Request or can do File based ID sync by ingesting an ID Sync file.

To know more about these methods please check below help doc:

1. https://docs.adobe.com/content/help/en/audience-manager/user-guide/implementation-integration-guides...

Best,
Ankit Bhatt