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CRM Data onbarding issue

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santoshs7514308
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santoshs7514308
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22-10-2018

Hi

We are trying to onboard the CRM Attribute in AAM ( Non PII )

As a test, I took sample file from and build the Key-value pair for the attribute as syntax provided by AAM (ID     "xx"="250")

  1. Demdex id sync is configured to capture declared ID
  2. Extracted Declared ID from AA to map to AAM for 100 % match
  3. Create the respective trait as per file.
  4. Created the sync file as per source
  5. Uploaded the sync file to the Demdex ftp
  6. File is processed

The onboarding show file processed but show error


Stored records = 0  no format errors but still no data.

cay you guess what can be the error.

I dont see any issue on files . Do AAM team need to enable some config to accept the crm files ? in / in folder

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santoshs7514308
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22-10-2018

The Source is Cross-device  and iD definition is the person

and the onboarding status looks as below.

And the file format is key value pair

1602423_pastedImage_1.png1602422_pastedImage_0.png