AMO Partner ID Syncs

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bigbaldbasso

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bigbaldbasso

bigbaldbasso

02-07-2018

Hoping someone here can point me in the right direction.

We have a client that no longer uses AAM and AMO.  The implementation code has been removed and all that, but we are still seeing the AMO partner ID sync calls coming when the Visitor ID service spins up.  From what I can tell, that gets configured from the AAM Admin side, but we do not have access to that since they no longer have license for the product.

These calls all originate from the dest5.html the ID service loads into an iframe.  It syncs IDs with partners like Rubicon, Facebook, etc.

What do I need to do or who at Adobe to contact to get those extra calls to stop?  If I need to ask in a different forum, great.

Many thanks!

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jhelou

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jhelou

jhelou

02-07-2018

I would start with client care.

Thanks,

Jerry Helou, Ph.D

Digital Experience Architect

<http://www.softcrylic.com/>

T: +1 302-381-2883

www.softcrylic.com<http://www.softcrylic.com/>;

<https://www.linkedin.com/in/jirarhelou/>

<https://softcrylic.com/e-books/marketers-play-book/?utm_source=Email-Signature-JNH&utm_campaign=AdobeSummit-2018&utm_medium=Softcrylic>