Access denied to AAM

[#1]

Dear all,

I am an admin user of Adobe Audience Manager for my organization.

Still, I cannot load properly the initial dashboard page. It states a message like this:

Could someone help me regarding this issue?

Thanks in advance.

Francesco

[#2 · Accepted solution]

Hi FraCalzo

Please try and login using a different browser or use private browsing window for login.Hopefully this workaround will fix the issue for you.

Regards,

Shweta

[#3]

I've been experiencing the same issue. For me helped to login into using the same credentials on deifferent device / browser.

Problems appears once in a while event after i've tried to re-assign to my user more product profile privilegaes.

So it's not a separte issue.

Thank you,
Maciek

[#4]

Hey Francesco,

Are you still encountering the login issue?

Thanks,
Gaurang

[#5]

Francesco,

Maybe you are an Admin for the product profile but have not been added as a User.

Check also whether the product profile is mapped to any permission group.