Access denied to AAM

FraCalzo

26-06-2019

Dear all,

I am an admin user of Adobe Audience Manager for my organization.

Still, I cannot load properly the initial dashboard page. It states a message like this:

access-denied-aam.PNG

Could someone help me regarding this issue?

Thanks in advance.

Francesco

Accepted Solutions (1)

Accepted Solutions (1)

shweta_singh

Employee

04-07-2019

Hi FraCalzo

Please try and login using a different browser or use private browsing window for login.Hopefully this workaround will fix the issue for you.

Regards,

Shweta

Answers (3)

Answers (3)

maciejb29447907

02-07-2019

I've been experiencing the same issue. For me helped to login into using the same credentials on deifferent device / browser.

Problems appears once in a while event after i've tried to re-assign to my user more product profile privilegaes.

So it's not a separte issue.

Thank you,
Maciek

Andrey_Osadchuk

MVP

26-06-2019

Francesco,

Maybe you are an Admin for the product profile but have not been added as a User.

Check also whether the product profile is mapped to any permission group.