AAM Signals - Identify iPad/Tablet

[MA1985v1]

Hi,

Any idea which key name that we need to use to identify the users those who visited through iPad/tablet. I tried to use 

d_device_hardware_type but nothing showed up.

d_device_hardware_type  contains pad

d_device_hardware_type  contains tablet

Thanks in advance

[Prabhat25]

Hi,

As per our documentation, if you want to target Tablet & ipad users then you should use below keys respectively 

d_device_hardware_type contains Tablet

d_device_model contains iPad OR d_device_marketing_name contains iPad

Once you create the Trait you should wait for ~48 hours so that the Trait reporting can be updated.

For more detail information on Device Targeting wth Platform-level keys, please check below documentation on the same

https://experienceleague.adobe.com/docs/audience-manager/user-guide/features/traits/trait-device-tar...

If your issue still persist, then please create a ticket for the same so that someone from AAM team can help because we need furhter details to troubleshoot this concern.

To open a ticket email your issue to amsupport@adobe.com.

Thank You

Prabhat Upadhyay