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AAM recency/Frequency behavior - Chrome Incognito browser

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MA1985CG
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MA1985CG
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23-03-2021

Hi,

 

Wanted to check if recency/frequency setup will work even if user accessing the website only in Incognito(always). Let's say, we show the content based on onboarded trait qualification and remove the user from the segment after X no.of times content view(based on analytics data captures in AA and send it to AAM(via SSF)

 

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ankitasodhi
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02-04-2021

Hello @MA1985CG,

 

The mentioned use case is achievable if you are targeting authenticated profiles i.e. customerIDs. Device based qualification + recency/frequency won't work. Also, please note that recency/frequency works only on rule-based traits which means  you need onboarded + rule-based traits qualified on authenticated profile only to make this use case functional.

 

I hope this helps!