Hi All,
Happy New year!
My question is we have a Adobe Target integrated with AAM, we have segments flowing from AAM to Adobe Target. The issue we are facing is we are able to see the AAM data counting in Adobe Target only for the Rule based traits and segments. When we use offline uploads and create the Segment in AAM and create a campaign in Target we are not seeing the data in the Adobe Target, we couldn't understand what is causing the issue with offline uploads.
We have raised a open ticket with client care, they have asked to change the order of calls visitor API, Target calls. Where we have them in the right order and double checked everything it all looks good. As per client care if that is the issue that should effect Ruled based segments as well correct?
Is there anyone who came across with the same issue please let us know if you have any answer for this. Any help here is appreciated.
Let me know if you have more questions. I can clarify.
Thank you,
Suhas.