You do not have permission to see the configured names or post processed hits for this report suite | Community
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dim21
Level 2
June 1, 2022
Solved

You do not have permission to see the configured names or post processed hits for this report suite

  • June 1, 2022
  • 2 replies
  • 2273 views

Hi all,

I have recently created a new reporting suite for website that will launch soon.

I can see the analytics hits in the AEP debugger however I can't see the data in Workspace!

I have also noticed a message in the Debugger: "You do not have permission to see the configured names or post processed hits for this report suite"

 

 

This is strange to me as I am the Admin and I have also checked in Admin console and I can confirm I should be able to access to the data.

 

Any suggestion will be much appreciated.

 

Thank you

 

 

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Best answer by Jennifer_Dungan

That is very strange... when you say the new suite was created recently, are you talking hours, or days? If it's hours, maybe there's just some back-end caching that needs to work its way through and will self-resolve itself by tomorrow.... If it's been days, you might need to contact the actual support team to check what is happening with your permissions.

 

Good luck.

2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
June 1, 2022

That is very strange... when you say the new suite was created recently, are you talking hours, or days? If it's hours, maybe there's just some back-end caching that needs to work its way through and will self-resolve itself by tomorrow.... If it's been days, you might need to contact the actual support team to check what is happening with your permissions.

 

Good luck.

D
dim21Author
Level 2
June 6, 2022

Thank yo for your reply,

 

It has been days that these rs have been created

yuhuisg
Community Advisor
yuhuisgCommunity Advisor
Community Advisor
June 2, 2022

An Admin of an Adobe product does not necessarily mean that you have all of the permissions granted to use that product. My experience is that an Admin's permissions are more for user management of each product.

Verify that you have been added to the appropriate Analytics product profile that has the required permissions related to reporting, or to a user group that has those permissions.

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe Employee
Adobe Employee
June 2, 2022

Adding to @yuhuisg you need to have permission to the report suite. Permissions are added in product profile to Adobe analytics. Being an admin to Adobe analytics products , doesn't give access to the report suites.

 

As you can see in the below screen shot, I have access to all the report suites in my org under the product profile "Adobe Test Profile" and you need to be added in that product profile 

 

 

Here is the documentation for your reference on how to create product profiles in Admin console

https://experienceleague.adobe.com/docs/experience-platform/access-control/ui/create-profile.html?lang=en

 

 

 

D
dim21Author
Level 2
June 6, 2022

Thank you for your reply and documentation.

In our org Admins are like super users, so we have created a Product profile for Admins that has access to everything. 

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