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Why Page is not responding error found 404

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Can we create alert in Adobe Analytics for page not found (404) based on specific page. For example: lets say we want to create a alert for homepage 404, if instances are more than 50, can we do that?

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Correct answer by
Community Advisor

There was an identical question posted a few weeks ago with multiple solutions posted:

 

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/page-not-found-specific-p... 

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11 Replies

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Correct answer by
Community Advisor

There was an identical question posted a few weeks ago with multiple solutions posted:

 

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/page-not-found-specific-p... 

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Level 1

Hi, this should be possible. You would need to create a specific segment for this.

 

Without knowing how your tagging is, I can really give you a full answer, but I can give an example with our tagging:

 

For ALL 404 error pages, our "Pages Not Found" dimension will pass a generic name like "404-error", we also track eVars for both "Current URL" (which includes querystring parameters) and "Canonical URL" and a "Page Type". So in my case, I could create a segment where the "Pages Not Found" (or Pages - since these values are the same) is "404-error" AND my canonical URL is my home page url the example for my own website the same things its happened with me at https://mynstromy.com/ (if you don't have that, you might have do use your full url with some rules to try and capture the variations), or where my page type is "home" (some combination that gets me my home page where it's also a 404) -You should test your segment in Workspace to be sure it returns the exact pages you want. 

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/page-not-found-specific-p... 

Then when you create your alert, you can set your metric threshold and drag your newly created segment into the filter 

JDungan_0-1650382709126.png

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Community Advisor

As long as you can identify the page and that it's a 404 (see what info you are tracking), then yes, you should be able to set up an alert with the specified threshold (50 occurrences)

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Level 1

You should test your segment in Workspace to be sure it returns the exact pages you want. 

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Level 1

If your workspace is working fine then it should be good however you can research more on other forums too.

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In Adobe Analytics, you can create an alert for a specific page not found (404) error, such as the homepage. For example, you can set up an alert to DGme Portal notify you if there are more than 50 instances of a 404 error on the homepage. This helps you stay informed about any issues and ensures a better user experience.

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Level 1

The "Page not responding error 404" typically indicates that the webpage you are trying to access could not be found on the server. This error is an HTTP status code that indicates a "Not Found" situation.

Here are a few possible reasons for encountering a 404 error:

  1. Incorrect URL: Double-check the URL you entered to ensure it is correct. Make sure there are no typos or missing characters.

  2. Page or content has been moved or deleted: The webpage you are trying to access may have been moved to a different location or completely removed from the server. Verify if the page still exists by checking the website's navigation or conducting a search on the website.

  3. Broken links: If you encountered the 404 error by clicking a link on another website, the link may be broken or outdated. In this case, you can try searching for the content you're looking for directly on the website or contacting the website administrator to report the broken link.

  4. Server or website maintenance: The server hosting the website may be undergoing maintenance or experiencing temporary issues. In such cases, you can try accessing the webpage later to see if the problem is resolved. Employee Connection

If you are the website owner/administrator, consider checking your server logs and website configuration to ensure that the correct pages are being served and that there are no misconfigured redirects or missing files.

Please note that without specific details about the website or webpage you are referring to, it is challenging to provide a more precise solution.

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Level 1

In Adobe Analytics, you have the capability to set up alerts for specific scenarios, including tracking 404 errors on a particular page like the homepage. Here's a user-friendly guide on how to create an alert for homepage 404 errors, activating when instances exceed 50:

  1. Log into Adobe Analytics:

    • Start by logging into your Adobe Analytics account using your credentials.
  2. Find the Alerts Section:

    • Look for the "Alerts" section within Adobe Analytics; you'll typically find this in the settings or configuration area.
  3. Initiate a New Alert:

    • Opt to create a new alert and specify the event type as a 404 error.
  4. Set Trigger Conditions:

    • Define the trigger conditions by specifying the page URL as the homepage. Set the threshold to activate the alert when instances go beyond 50.
  5. Configure Notification Preferences:

    • Choose your preferred method of notification when the alert is triggered. Adobe Analytics often provides options like email or SMS notifications.
  6. Save Your Alert Configuration:

    • Don't forget to save the alert configuration to put it into action.

By following these user-friendly steps, Adobe Analytics will keep a close eye on 404 errors, specifically on the homepage, and notify you when instances surpass the set threshold of 50. This way, you can proactively address any issues, ensuring a seamless user experience on your website. For more insights and tools on web analytics and digital marketing strategies, you might find www-liteblue.us helpful.

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Level 1

In Adobe Analytics, you have the capability to set up customized alerts for specific events on your website, such as tracking the occurrence of 404 errors on crucial pages. For instance, you can configure an alert for your online portal like DGME. This alert could be set to trigger when the page encounters more than 30 instances of a 404 error within a 24-hour period. This proactive approach enables you to quickly identify and address issues, ensuring that your customers have a seamless and positive experience on your site. It's a powerful tool for maintaining the health and user-friendliness of your website.

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Level 1

Creating an alert for a specific page not found error (like a 404 error on the homepage) in Adobe Analytics can be a valuable way to monitor the health and performance of your website. Here's a step-by-step guide to set up such an alert:

  1. Track 404 Errors in Adobe Analytics:

    • First, ensure that 404 errors are being tracked in Adobe Analytics. This usually involves setting up a specific tracking code on the 404 error page. You can use a custom variable (eVar or prop) to capture the URL or page name where the error occurred.
  2. Segmentation:

    • Create a segment to isolate the 404 errors for the specific page you are interested in (e.g., the homepage).
    • In the segment builder, set the criteria to include hits where the custom variable (set up for tracking 404 errors) matches your homepage URL or identifier.
  3. Alert Setup:

    • Navigate to the “Alerts” section in Adobe Analytics.
    • Create a new alert. Name it something descriptive, like "Homepage 404 Error Alert."
  4. Define Alert Conditions:

    • In the alert configuration, set the metric to the one tracking your 404 errors. If you're using an eVar or prop, select it here.
    • Define the condition to trigger the alert. For example, you might choose "instances greater than 50."
    • Apply the segment you created for the homepage 404 errors to this alert.
  5. Schedule and Recipients:

    • Choose how often you want the system to check for this condition (e.g., daily, weekly).
    • Add the email addresses of the team members who should receive this alert.
  6. Notification Message:

    • Customize the notification message that will be sent when the alert is triggered. Include details like what the alert is for and any recommended actions.
  7. Testing the Alert:

    • It's a good idea to test the alert to ensure it's working as expected. You might temporarily lower the threshold (e.g., more than 1 instance) to trigger the alert for testing purposes.
  8. Save and Activate the Alert:

    • Once you are satisfied with the setup, save the alert and make sure it’s activated.

For more insights and tools on web analytics and digital marketing strategies, you might find www.liteblueinsider.com helpful.

 

Remember, the key to effective alerts is to ensure they are actionable. An alert for a high number of 404 errors on a critical page like the homepage should prompt an immediate investigation to resolve any underlying issues. Keep monitoring the alert's performance and adjust the conditions or thresholds as needed based on the data you collect over time.

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Level 2

Setting up an alert specifically for detecting page not found errors, such as a 404 error on the homepage, in Adobe Analytics can be a valuable method for monitoring and maintaining the health and performance of your website. Follow these step-by-step instructions to create and configure such an alert:

  1. Track 404 Errors in Adobe Analytics: Ensure that 404 errors are effectively tracked in Adobe Analytics. This typically involves implementing a specific tracking code on the 404 error page, utilizing custom variables (eVar or prop) to capture relevant information like the URL or page name.

  2. Segmentation: Create a segment to isolate 404 errors for the specific page of interest, such as the homepage. In the segment builder, define criteria to include hits where the custom variable matches the homepage URL or identifier.

  3. Alert Setup: Navigate to the "Alerts" section in Adobe Analytics and create a new alert with a descriptive name like "Homepage 404 Error Alert."

  4. Define Alert Conditions: In the alert configuration, set the metric to the one tracking 404 errors (using the chosen eVar or prop). Define the condition that triggers the alert, for instance, "instances greater than 50." Apply the previously created segment for homepage 404 errors to this alert.

  5. Schedule and Recipients: Choose the frequency for checking this condition (e.g., daily, weekly). Specify the email addresses of team members who should receive the alert.

  6. Notification Message: Customize the notification message sent when the alert is triggered. Include details about the alert purpose and any recommended actions.

  7. Testing the Alert: Conduct a test to ensure the alert functions as expected. Temporarily adjust the threshold (e.g., more than 1 instance) for testing purposes.

  8. Save and Activate the Alert: Once satisfied with the setup, save the alert and ensure it is activated.

Remember, the effectiveness of alerts lies in their actionability. Alerts for a high number of 404 errors on critical pages should prompt immediate investigation and resolution of underlying issues. Continuously monitor the alert's performance, adjusting conditions or thresholds based on collected data over time. For additional insights and tools on web analytics and digital marketing strategies, you may find https://liteblueinsights.com/ helpful.