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I am trying to schedule a report delivery using FTP and HTML format:
But every time I receive the message:
I double checked the FTP server config and there is nothing wrong in receive HTML format.
Is this a bug?
I opened an incident. They raised it to a bug and sent it to engineering team.
It's possible that scheduler doesn't support HTML format. But, in that case, it's a bug.
The option to select HTML is available in the user interface, and the documentation doesn't mention any unsupported format for FTP specifically. It means that this behavior isn't expected.
Agreed. I think this is one for Customer Care, so we can kick off the process to get a bug created for our engineering team.
I hope HTML format is not supported for FTP Scheduler.
Let us wait for the confirmation from other experts.