Why do I see a difference in Entries metric, when using Sub Section(eVar4 or sProp4) dimension and Entry Page as the dimension?

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hyejik65885166
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21-04-2021

Why do I see a difference in Entries metric, when using Sub Section(eVar4 or sProp4) dimension and Entry Page as the dimension?

 

I've specifically put all the Entry pages that have the exact same Sub Section value.

And there are no other pages that have the same Sub Section value other than that I've put in the dimension column.

 

Thanks in advance!

 

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PratheepArunRaj
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PratheepArunRaj
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22-04-2021

Dear hyejik65885166,

All the first I want to say is, Entries by a Prop or an eVar can be more than the Page Entries.

Consider this scenario, a visitor has loaded a page where Page Name is 'Home' and Site Section is 'Business' in a Page View Call. Entries will be captured for both Page and Site Section. He didn't do any activity for 30 minutes and thus the visit will expire. Now, if he clicks on the Home Page Banner where all the variables including Site Section (Here, Business) are passed, but this time it is a Non-Page View Call. Now, 'Business' will get one entry but the page won't because you cannot set Page Name in the Non-Page View Call. 

We already know, 'Entries' or 'Entry Page' is not based on the first Server Call but based on the first-dimensional item. Here page didn't capture after the session expiration and thus entry will not be attributed.

That's the reason when you break down by Page Name (eVar14), the value is there because we can set the eVar in a Non-Page View Call.

So, the conclusion here is, the scenario is because of Custom Links i.e. Non-Page View Calls.

If you still need to understand about entries attribution with examples, here you go with some of my blog links.

Adobe Analytics: Entries in Segmentation & Adobe Analytics: Entry Dimension and ‘Entries’ Metric

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

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22-04-2021

The most common reason is that some of your pages don't have eVar4 nor prop4 being set.