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Visitors count is more than visits count

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dinesh_kumar_r
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dinesh_kumar_r
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20-04-2021

Hi team,

 

I am wondering how Visitors count is more than visits count. Is it possible ? if so what will be the reason.

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24-04-2021

Would you mind sharing a screenshot of workspace project?

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PratheepArunRaj
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PratheepArunRaj
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21-04-2021

Dear Dinesh,

Are you seeing this for your company? In Adobe Analytics, I don't think this is a possible case. But I do remember a case when the user raised this with a screenshot, but I am unable to find the same. Let me check and get back to you; meanwhile, if you see the trend in your company, can you share the screengrab?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics