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maurizio_coro
maurizio_coro
Level 3
July 25, 2017
Solved

Visitor ID from Website to App Mobile

  • July 25, 2017
  • 2 replies
  • 2082 views

Hi,

I found info about sharing Visitor ID from App to website

Visitor Tracking Between an App and Mobile Web

I was wandering if the reverse process is possibile: starting a navigation on website and then opening the app sharing the same visitor ID.

Thanks.

Maurizio

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Best answer by ankitsh

As the document suggest you can hand over the visitor ID from App to web, however from web to app is not possible, and currently there is no such method available which can help this use case.

-Ankit

2 replies

A
Adobe Employee
ankitshAdobe EmployeeAccepted solution
Adobe Employee
July 27, 2017

As the document suggest you can hand over the visitor ID from App to web, however from web to app is not possible, and currently there is no such method available which can help this use case.

-Ankit

georgerht
georgerht
Level 2
January 17, 2018

Hi Ankit,

Is this still the case? Will the release of Launch rectify this functionality?

Thanks,

George

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