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SOLVED

Visitor Click Map Plug-in

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Level 1

Hi All,

I am unable to install Visitor Click map, the requirement is to have a firefox browser to install the app.

Currently i have Firefox 34.0. Could some one help me.

 

Regards,

Pratap 

1 Accepted Solution

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Correct answer by
Level 5

Hi

Click  map is best used with firefox and internet explorer , please use current version of Firefox (33.1 is current stable version).

Installation Instructions
  1. Click on the button above to start the plug-in software installation.
  2. Answer "yes" to the security warning asking you if you want to install the Visitor Click Map plug-in.
  3. Once installation is complete, reboot your machine.
System Requirements

Windows XP, Windows Vista, or Windows 7.
Mac OS X 10.3.x or later.

Browser Requirements

Microsoft Internet Explorer 6.0 or later.
Firefox 3.0 or later.

Adobe Analytics Code Requirements

Adobe Analytics tracking code version G or later
For assistance, please contact your company's Supported Users.

Regards

Devinder

View solution in original post

2 Replies

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Level 10

Hi there,

thanks for reaching out to Adobe Community,

Please see if the below doc helps:

http://microsite.omniture.com/t2/help/en_US/sc/user/t_clickmap_install.html

http://helpx.adobe.com/analytics/kb/no-data-clickmap-overlay.html

Thanks!

Avatar

Correct answer by
Level 5

Hi

Click  map is best used with firefox and internet explorer , please use current version of Firefox (33.1 is current stable version).

Installation Instructions
  1. Click on the button above to start the plug-in software installation.
  2. Answer "yes" to the security warning asking you if you want to install the Visitor Click Map plug-in.
  3. Once installation is complete, reboot your machine.
System Requirements

Windows XP, Windows Vista, or Windows 7.
Mac OS X 10.3.x or later.

Browser Requirements

Microsoft Internet Explorer 6.0 or later.
Firefox 3.0 or later.

Adobe Analytics Code Requirements

Adobe Analytics tracking code version G or later
For assistance, please contact your company's Supported Users.

Regards

Devinder