Dear all
I have a question with regard to analyzing A/B test results in Adobe Analytics. Thanks to the attributes 'target activities' and 'target experiences', I'm able to do extensive analysis on my default and different variant groups. One of the important KPI's I would like to check: what's my number of 'users with an order'? I have the idea to make a segment with following condition 'orders exits' - visitor container. After applying this filter, I know the answer on my question by looking at 'unique visitors'.
But taking a close look at the data, I see unexpected results. How to explain that my number of orders is lower than my number of unique visitors? I would expect that this number is higher, as a unique visitor can place several orders.
Using this same KPI as main KPI, I would also like to deep dive my data by making a distinction between new and returning visitors. Therefor, I use the following segment to breakdown my experiences:
Return visits = visit number > 1
New visits = visit number = 1
Will my segment 'users with an order' make sense doing this deep dive? Will I receive reliable data?
Many thanks in advance!