Hi,
Wondering if anyone can help...
Our user journeys contain a lot of duplicated pages regardless of whether a customer is new or existing. Their initial starting page is usually different, but then they would be sent through the same conversion funnel as another journey (we have around 5 or 6 starting pages depending on traffic source but only two different conversion pages)
This poses an issue when wanting to split these journeys from an analysis POV in Analytics and Clickstream.
I think the solution would be to populate an eVar with their first page value, but I was wondering if there is a way to appending something into a URL based on a customer visiting a specific page?
Example: If they landing on Existing customer start page, put "#qsp=existing" into their URL.
Maybe I'm thinking about this the wrong way but ideally no two journeys would contain a page from another journey. Any help appreciated.