I am new to Omniture - Site Catalyst. I have generated number of reports looking at site traffic and which pages customers are accessing the most. I am trying to get answers for couple of questions
- Referring to a mobile device report, I tell me how many visits are made through Mobile devices. I am looking to drill down to user information like email address, companies etc for these visitors so that i can contact them regarding their Mobile experience. Does adobe capture user information like email address?
- Also, How can i see how many users are visiting my site via IOS and Andriod Apps? Can i measure it?
Thanks for your reply. I will check whether we already capture customer information.
For your second approach, I do have a Visitor technology report that tells which OS they are using. What I am not sure here is whether these visitors are coming from Mobile device by browsing my site via a browser or through Andriod/ IOS App. I was hoping to compare traffic coming from Mobile Devices via Browser vs Andiord/ IOS Apps to know whether my customers are using Mobile Application.