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shikharg6586023
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shikharg6586023
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27-08-2017

Hi,

I am new to Omniture - Site Catalyst. I have generated number of reports looking at site traffic and which pages customers are accessing the most. I am trying to get answers for couple of questions

-     Referring to a mobile device report, I tell me how many visits are made through Mobile devices. I am looking to drill down to user information like email address, companies etc for these visitors so that i can contact them regarding their Mobile experience. Does adobe capture user information like email address?

-    Also, How can i see how many users are visiting my site via IOS and Andriod Apps? Can i measure it?

1287544_pastedImage_1.png

Any help will be highly appreciated.

Best,

Shikhar

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shikharg6586023
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31-08-2017

Hi Alexis,

Thanks for your reply. I will check whether we already capture customer information.

For your second approach, I do have a Visitor technology report that tells which OS they are using. What I am not sure here is whether these visitors are coming from Mobile device by browsing my site via a browser or through Andriod/ IOS App. I was hoping to compare traffic coming from Mobile Devices via Browser vs Andiord/ IOS Apps to know whether my customers are using Mobile Application.

Best,

Shikhar