Unspecified Tracking Code for Email

joe_spangler

05-04-2017

The tracking code "Unspecified" is representing our largest stream of revenue by a long-shot, and I need it to show the specific email that generated it instead. Some of the revenue is showing up under the specific email with the code we put into it, but is there a reason that most (but not all) of it is going to Unspecified? I've gone through all of the "help" articles and couldn't find much, but one article did mention that the website JavaScript has to be updated in addition to just the code in the HTML. Would that be the reason why? Any other info would be greatly appreciated, since I may not be looking in the right spot.

Here's the article I was looking at: https://marketing.adobe.com/resources/help/en_US/sc/implement/email_external.html

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