unable to login to the ftp3.omniture.com

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RStringer

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RStringer

RStringer

24-02-2020

Hi,

I want to import a classification file via Filezilla to classify an eVar.  I have created the classification and the ftp location, however the connection to the server continues to be lost and I am in a loop of it trying to connect every 5 seconds.

Any suggestions would be welcome.

Thanks

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srola

Employee

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srola

Employee

srola
Employee

27-02-2020

Please check with your IT if you have IP Restrictions, if yes then you would want them to get Adobe's IPs whitelisted mentioned here: https://helpx.adobe.com/analytics/kb/adobe-ip-addresses.html