unable to login to the ftp3.omniture.com

Avatar

Avatar

RStringer

Avatar

RStringer

RStringer

24-02-2020

Hi,

I want to import a classification file via Filezilla to classify an eVar.  I have created the classification and the ftp location, however the connection to the server continues to be lost and I am in a loop of it trying to connect every 5 seconds.

Any suggestions would be welcome.

Thanks

Accepted Solutions (0)

Answers (2)

Answers (2)

Avatar

Avatar

srola

Employee

Avatar

srola

Employee

srola
Employee

27-02-2020

Please check with your IT if you have IP Restrictions, if yes then you would want them to get Adobe's IPs whitelisted mentioned here: https://helpx.adobe.com/analytics/kb/adobe-ip-addresses.html 

Avatar

Avatar

fsakjlfdsakljfd

Avatar

fsakjlfdsakljfd

fsakjlfdsakljfd

24-02-2020

Have you tried connecting on a different network?  I've found issues using Filezilla, dependent on IT network security configurations.