Unable to login to Adobe Analytics

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harinis39162177

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harinis39162177

harinis39162177

12-09-2018

Hello,

We have migrated to the Adobe Experience cloud recently. Now, whenever I am trying to login to Adobe Analytics using the https://marketing.adobe.com/ or http://experiencecloud.adobe.com/,

I am unable to log in. It takes me to the URL Adobe Analytics Login where an error is shown telling Could not find Analytics account for the company that is linked with this experience cloud account. And when I click on the link to take me to log in to Experience cloud, it just keeps refreshing automatically but never logs in.

This issue is being faced by a few of my other colleagues too.

Can you let me know what the issue is and what is the solution so that I can log in to Adobe Analytics as before?

Thank you.

Regards,

Harini S

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gretchenm632251

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gretchenm632251

gretchenm632251

18-10-2018

We are having the same problems.   We have Experience Cloud using Adobe IDs but people are unintentionally creating Federated IDs.  We have conflicts since Creative Cloud at our company chose to do Federated IDs (after Experience Cloud had migrated to Adobe IDs).

People are getting stuck in loops regardless of browser.   The Personal/Business ID selection is causing great confusion.