two server call are generated, one is getting through and another is gets failed

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ashishr34155485

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ashishr34155485

ashishr34155485

15-04-2020

Hi everyone,

i have noticed that two AA server calls are getting generated on my site, out of this two server calls, 1st is getting through and 2nd is getting failed,

can someone have look on below screenshot, 

 
 

error.JPG

 

two server calls

Accepted Solutions (1)

Accepted Solutions (1)

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Andrey_Osadchuk

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Andrey_Osadchuk

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Andrey_Osadchuk
MVP

17-04-2020

Ashish,

There must be a bug in your implementation. The beacon URL starts with this "https://https//wordpress-137997-650849.cloudwaysapps.com//b/ss/movementstaging/"

The part "https//wordpress-137997-650849.cloudwaysapps.com/" should have been the tracking server, but for some reason it's the wordpress URL. This server call has never reached Adobe Analytics.

The part "movementstaging" is the report suite ID that seems to be dummy in your case. This is another reason why this server call would not be preccessed even if the tracking server was correct.

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Answers (2)

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Andrey_Osadchuk

MVP

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Andrey_Osadchuk

MVP

Andrey_Osadchuk
MVP

16-04-2020

Ashish, the request in the screenshot look very odd as it's referring to the incorrect URL (URI format). There may be a bug in the implementation.

 

Could you copy and paste here the full request (full URL) so we have a closer look and see what type of server call it is?

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A_Wathen

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A_Wathen

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A_Wathen
MVP

16-04-2020

There can be a few different reasons for this (not all bad), what was the status against the failed server call?  (the successful one will have had a status of "200")