Hi akshaya50588739
It would be worth to check:
- Allocation of your eVar127
- From clickstream data feed , can you check the visitorID for this transaction ID - you can verify it from post_visid_high, post_visid_low columns.
The reason to double check visitor id is because there are chances that against your different guest email, same visitor cookie was created and hence Adobe considered it to be same visitor. What if after making the transaction, user continued the same visit(came within 30 mins via different email)