Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Tracking Username - PII Data in Analytics

Avatar

Avatar
Ignite 1
Level 2
bupathi_sivab62
Level 2

Likes

6 likes

Total Posts

14 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Validate 1
Boost 5
Boost 3
Boost 1
View profile

Avatar
Ignite 1
Level 2
bupathi_sivab62
Level 2

Likes

6 likes

Total Posts

14 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Validate 1
Boost 5
Boost 3
Boost 1
View profile
bupathi_sivab62
Level 2

26-06-2018

Hi,

What if I want to Capture the Username, PII data in any one of variables in analytics? What is the best Practice and process to track the user activities with respect to Login to Logout?

If we are not suppose to do, how should we take an approval for the same and whom should we Contact?

Thanks

BS.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Coach
Employee
Gigazelle
Employee

Likes

470 likes

Total Posts

1,947 posts

Correct Reply

739 solutions
Top badges earned
Coach
Contributor 2
Validate 1
Ignite 80
Ignite 70
View profile

Avatar
Coach
Employee
Gigazelle
Employee

Likes

470 likes

Total Posts

1,947 posts

Correct Reply

739 solutions
Top badges earned
Coach
Contributor 2
Validate 1
Ignite 80
Ignite 70
View profile
Gigazelle
Employee

17-07-2018

Adobe is not going to intervene if you decide to collect PII in your implementation. Adobe is also not responsible for any legal ramifications that come from collecting PII in your implementation. Bear in mind that you'll want to make sure any data collected adheres to any laws and is covered in your privacy policy.

If it's an intranet site, you'd probably want to run it by your organization's legal team to make sure they're okay with your organization's info being stored on Adobe's data collection servers. They also might have an idea on how to best notify your employees about their use of data.

Answers (3)

Answers (3)

Avatar

Avatar
Seeker
Moderator
PratheepArunRaj
Moderator

Likes

309 likes

Total Posts

863 posts

Correct Reply

263 solutions
Top badges earned
Seeker
Bedrock
Engage 1
Affirm 250
Contributor
View profile

Avatar
Seeker
Moderator
PratheepArunRaj
Moderator

Likes

309 likes

Total Posts

863 posts

Correct Reply

263 solutions
Top badges earned
Seeker
Bedrock
Engage 1
Affirm 250
Contributor
View profile
PratheepArunRaj
Moderator

28-06-2018

Dear Bupathi,

We are not supposed to capture PII information in the raw format but we can encrypt/hash it.

Lets say your mail ID is abc@gamil.com, it can be hashed as 125-sdf-256 in Adobe Analytics to capture. Later we can map it back with the logic.

Go through the link Privacy Considerations - Customer Attributes for more details.

Thank You

Arun

Avatar

Avatar
Seeker
Moderator
PratheepArunRaj
Moderator

Likes

309 likes

Total Posts

863 posts

Correct Reply

263 solutions
Top badges earned
Seeker
Bedrock
Engage 1
Affirm 250
Contributor
View profile

Avatar
Seeker
Moderator
PratheepArunRaj
Moderator

Likes

309 likes

Total Posts

863 posts

Correct Reply

263 solutions
Top badges earned
Seeker
Bedrock
Engage 1
Affirm 250
Contributor
View profile
PratheepArunRaj
Moderator

09-07-2018

Dear BS,

Based on Adobe, it is not suggested at all.

If you are deliberate to do, check with your Adobe Account Manager.

Thank You

Arun

Avatar

Avatar
Ignite 1
Level 2
bupathi_sivab62
Level 2

Likes

6 likes

Total Posts

14 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Validate 1
Boost 5
Boost 3
Boost 1
View profile

Avatar
Ignite 1
Level 2
bupathi_sivab62
Level 2

Likes

6 likes

Total Posts

14 posts

Correct Reply

0 solutions
Top badges earned
Ignite 1
Validate 1
Boost 5
Boost 3
Boost 1
View profile
bupathi_sivab62
Level 2

09-07-2018

Thanks PratheepArun

But, my thoughts are, if is possible to do the PII Individual tracking Implementation in Internal Sites,  to understand the User Journey's.

taking the GDPR in to Consideration, how far it is suggested to do the Implementation.

Thank you

Regards,

BS.