We encountered the reporting issue with the tracking code that is attributed to more than 3 different marketing channels simultaneously (see screenshot below). We are particularly confused about the “direct” channel to be #1 ( # of clickthoughs) and how it can be associated at all with a campaign tracking code in the first place. Are we missing something here? Please advise. @y-shishka
Open Report Suites > Marketing Channels > Marketing Channel Manager and check what channels have the "Override Last-Touch Channel" option enabled/ disabled. Ideally, share a screenshot.