Track Cros Activity between 2 Mobile Apps

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pablot56564180

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pablot56564180

pablot56564180

25-03-2020

Hi everyone,

 

We are planning to have 2 different mobile apps with an important traffic between them.Many links from one app to the other. Here, thinking in terms of analysis we would like to have the following,

 

1- Full Customer Journey - Understand the flow between pages between both apps

2- Get a deep analysis of each app individually

 

In terms of defining the ideal structure (report suites). What is the best practice in Adobe? 1 single report suite with all data? 2 different report suite per each of the apps + 1 global report suite (secondary server call) with both data, more options?

 

Thanks
Best regards

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PratheepArunRaj

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PratheepArunRaj

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PratheepArunRaj
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25-03-2020

Dear Pablot,

I stopped using Global and Secondary Report Suites concepts after the introduction of Virtual Suite. So, it is best practice to create One Report Suite and then create a segment to separate two applications using Virtual Report Suites. And, when a visitor navigates between one application to another you need to pass the visitor ID from one application to another through some means so that the session persists.

Thank You, Arun.