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SOLVED

Time between two events

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Level 1

Hi,

How to find time taken between two events through Adobe Analytics e.g. checkout and charged? This will help us measure the least time taken while doing a transaction in different journeys and hence optimizing the particular journey and deciding a winner or best performing journey in terms of least time taken.

1 Accepted Solution

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Correct answer by
Level 4

Hi Vikrant,

This is not possible by default, you will need to setup a custom tracking for this.

I can suggest recording the time stamp for each step in a cookie and set the code to calculate the time difference between the two events and store in an eVar.

You can later take a dump of this report in excel and do the analysis.

Curios to know any other approach to tackle this use case

Best,

Sanmeet Singh Walia

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1 Reply

Avatar

Correct answer by
Level 4

Hi Vikrant,

This is not possible by default, you will need to setup a custom tracking for this.

I can suggest recording the time stamp for each step in a cookie and set the code to calculate the time difference between the two events and store in an eVar.

You can later take a dump of this report in excel and do the analysis.

Curios to know any other approach to tackle this use case

Best,

Sanmeet Singh Walia