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SOLVED

Site catalyst login issue

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Level 2

Hello,

I am working on integrating site catalyst with CQ, I am able to login successfully into sc.omniture.com and have user added to web services access api, but when trying to login through CQ I am getting exception when I checked the error log came across these exceptions. Can any one please help me out regarding this, thanks in advance.

POST /libs/cq/analytics/sitecatalyst/service.json HTTP/1.1] com.day.cq.analytics.sitecatalyst.impl.servlets.SitecatalystServlet Call to SiteCatalyst method 'Connect' failed com.day.cq.analytics.sitecatalyst.SitecatalystException: not authenticated

Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
    at java.net.Socket.connect(Socket.java:529)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:570)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:412)
    at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:123)
    at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:82)
    at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:127)
    at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
    at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
    at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
    at com.day.cq.analytics.sitecatalyst.impl.SitecatalystHttpClientImpl.execute(SitecatalystHttpClientImpl.java:182)
    at com.day.cq.analytics.sitecatalyst.impl.SitecatalystHttpClientImpl.execute(SitecatalystHttpClientImpl.java:162)
    at com.day.cq.analytics.sitecatalyst.impl.SitecatalystHttpClientImpl.execute(SitecatalystHttpClientImpl.java:155)

 

*ERROR* [10.1.40.158 [1394462593852] GET /libs/wcm/core/content/pageinfo.json HTTP/1.1] com.day.cq.wcm.core.impl.designer.DesignerImpl No design at /etc/designs/cloudservices/sitecatalyst. Using default.

ERROR* [10.1.40.158 [1394462592827] GET /etc/cloudservices/sitecatalyst/*****sitecatalyst.html HTTP/1.1] com.day.cq.wcm.core.impl.designer.DesignerImpl No design at /etc/designs/cloudservices/sitecatalyst. Using default.
10.03.2014 10:43:12.949 *WARN* [10.1.40.158 [1394462588484] GET /content/eNet/en/****-404.html HTTP/1.1] com.day.cq.wcm.msm.impl.LiveRelationshipManagerImpl StarResource given at /content/eNet/en/****-404/jcr:content/contentArea/*: no parent: no LiveCopy
10.03.2014 10:43:13.826 *WARN* [10.1.40.158 [1394462588484] GET /content/eNet/en/****-404.html HTTP/1.1] com.day.cq.wcm.msm.impl.LiveRelationshipManagerImpl StarResource given at /content/eNet/en/****-404/jcr:content/footerArea/*: no parent: no LiveCopy
10.03.2014 10:43:13.897 *ERROR* [10.1.40.158 [1394462593852] GET /libs/wcm/core/content/pageinfo.json HTTP/1.1] com.day.cq.wcm.core.impl.designer.DesignerImpl No design at /etc/designs/cloudservices/sitecatalyst. Using default.

1 Accepted Solution

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Correct answer by
Level 10

Sorry to hear you were having login issues. We've made numerous updates to the authentication for all Adobe products since this was posted. If you are still having issues, please contact Client Care.

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1 Reply

Avatar

Correct answer by
Level 10

Sorry to hear you were having login issues. We've made numerous updates to the authentication for all Adobe products since this was posted. If you are still having issues, please contact Client Care.