We have a problem with Session refresh.
Session refresh is at the bottom of the marketing channel configuration. As Last touch channel is overtaking other Channels, which is not normal.
I checked the option to override other channels and the box it s not ticked.
I read also about a possible issue with the visitor ID and the time out session. However it looks like there is a good coverage of mcid. How can i check the time out
for the visitor ID?
Everything looks to be configured pretty well, however Session Refresh is 3 in terms of Orders attributed as per picture above.
Any idea or suggestions?
Check your Internal URL Filters. These should include sub-domains, staging environment and external payment gateways.