Scheduled reports and "send file" not working from Workspace

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matiasklings

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matiasklings

matiasklings

06-02-2018

Hi all

Anyone who have experienced the same? Kind of a bif issue because, in our office, there are many poeple depending on sheduled report. Any help would be appreciated!

Kind regards,

Matias Klingsholm

Accepted Solutions (1)

Accepted Solutions (1)

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matiasklings

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matiasklings

matiasklings

07-02-2018

Hi Arun

The project has been saved, so it was not that which caused the error. However, looks like the problem has been solved somehow as we received (got spammed) with all the reports we didn’t get, all at once, yesterday. And this morning all received the usual scheduled reports they are used to get.

Someone, somewhere, fixed the problem somehow:p

If you can provide insight into what caused the problem that would be great. If not, that’s ok too.

Thank you.

Kind regards,

Matias Klingsholm

Fra: PratheepArunRaj

Sendt: 7. februar 2018 08:56

Til: Matias Klingsholm

Emne: Scheduled reports and "send file" not working from Workspace

Scheduled reports and "send file" not working from Workspace

created by PratheepArunRaj<https://forums.adobe.com/people/PratheepArunRaj> in Adobe Analytics - View the full discussion<https://forums.adobe.com/message/10159461#10159461>

Answers (3)

Answers (3)

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matiasklings

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matiasklings

matiasklings

12-02-2018

Thanks!

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Gigazelle

Employee

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Gigazelle

Employee

Gigazelle
Employee

09-02-2018

We had a maintenance release during that time, I'm willing to bet that was the culprit.

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PratheepArunRaj

Moderator

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PratheepArunRaj

Moderator

PratheepArunRaj
Moderator

06-02-2018

Dear Matias,

Once you save the Project in Workspace, "Send File on Schedule" should be activated by default.

It will be greyed out only if you didn't save the Project in Workspace. Can you check this once again?

Thank You!

Arun