Hello, I sometimes receive "unknown" values in my reports, especially when I have tables with more breakdowns or segments. The actual metric shows a result:
It's hardly to reproduce, sometimes it helps to rebuild the table, or remove some components like breakdowns, metrics or segments. Sometimes closing the tool completely also helps. But I haven’t found a real reason or way to avoid this error. Any help is appreciated. Thank you!
I have faced the same issue with the classification based dimensions about 2 months ago. ClientCare confirmed the problem was because of the EU server the AA account was hosted on. The Engineering team had to make a transition to another server to resolve the issue.
I would advise to contact ClientCare and request the same action.