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Report Builder version 5 showing wrong value for Bounce Rate

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asim_chatterjee
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asim_chatterjee
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15-10-2015

Hi,

We have upgraded to Report Builder 5. But it is showing wrong value for bounce rate whereas if we refresh the data block in RB 4.7 it is showing correct data. For Example we are getting value as .00343 but the correct value is 34%.
anybody is facing same type of issue with RB 5 or is there any work around.Any help is highly appreciated.

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emilius22
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15-10-2015

Hello,

same isuse here, but I cannot confirm that id did not work in ARB 5.0 at all.

End of July, I refreshed my reports with ARB 5.0.27 and all Bounce Rate metrics were OK. Then I refreshed again end of August (still with ARB 5.0.27): all values were wrong.

After update to ARB 5.0.44, the problem was solved.

Neither the existence nor the fix of the issue has been announced in the Release Notes. I would expect that releases do fix known issues, but not "implement" bugs to older versions. It is not always possible for users to update to the latest version of software, due to internal software release processes etc. Furthermore, it is not possible to check all reports for data integrety after a update.

Therefore, it would be great if Adobe not only would inform when bugs are fixed, but also if releases or new versions influence older versions or make older versions not running well.